Ds cam push notifications not working. Enable or reconfigure motion detection; Set up the push notifications on the phone app; Update the firmware Dec 21, 2021 · If you are interested in learning how to create Push notifications or other alerts go to Camera settings -> Alerts tab -> On Alert and click on the Help button in the Action set dialog. Posts: 5974. I’m running an Rln 36 with 8 rlc 833A Poe cameras and a WiFi doorbell cam. I still get the alerts, and I can click on them and watch the video, but there is no snapshot. Ensure that the notification settings for activities that you want to be notified about, such as motion detection, are turned on. Add the correct address. Revo2Maxx. @larga001_491622561255646 First ensure that you have the most updated firmware and client version. With the intuitive UI design and Synology QuickConnect, you’re only one quick setup away from owning your mobile surveillance solution. The May 22, 2019 · With the APP PROVISION CAM2 everything is under control !Stay connected to your device and find out what’s going on by getting a PUSH NOTIFICATION on your m Jun 14, 2018 · 20. Thanks again. I was using the downloadable Surveillance station client and this does not have the notifications application whereas if I browse to the Diskstation and open Surveillance app then notitcations is there. You can also customize the types of notifications you receive by selecting “Notification Settings,” where you can choose which events trigger notifications, such as motion or sound detection. A simply yet powerful feature that one might miss!For to on work, you must install Synology's DS Finder on your mobile device (available Download and sign in to the DS cam application on your mobile device, and tap to enable Home Mode. Both types can experience issues such as not detecting motion. If you want the Mobile Client to block alarm notifications all the time, you can set a notification schedule to define specific time period(s) for receiving the alarm notifications. I have DS cam mobile notifications setup and it has been sending snapshots in the iPhone notification. Smart features such as PTZ, patrols or lens control allow for perfect control of your cameras in real-time, while advanced filters make it easy to pinpoint any specific event from large lists Oct 18, 2021 · For the last 7 days from 8am until midnight, I’ve been trying to get push notifications on my Hik-Connect app on my Android phone using Line Crossing and Intrusion Detection. 0 and then suddenly it stopped working. Toggle on Push notification in DS finder to enable push notification. Step 3. For case of Alarm I acitvated Push Notification by DSCam on my Android Samsung S10. Notification. Ensure Notifications Are Enabled. You can set Surveillance Station to send notifications when specific events or errors occur, notifying you via email, SMS, mobile devices, or application webhooks. Save and press Test. Or you can go to eufySecurity app > side menu > Settings > App Permissions > Notifications > Turn on switch/Allow Notifications. Please note that after configuring the email DSCam/android app not getting Push notifications. Just wanting to understand this -. 4. Nov 30, 2021 · To see notifications sent from Surveillance Station with DS cam Sign in to Surveillance Station and go to Notification > Push Service and tick Enable mobile device notifications > Save for DSM 6. Unmute Your iPhone for Notification Sounds. Re:Not receiveing notifications Kasa camera. Tap on the 3 dots next to the device on the main App screen that you want to adjust push notifications for. Enable Notifications for Shortcuts. For example, the system can automatically send a notification when a camera connection is lost or a motion is detected. That has fixed the problem. I tried reinstalling the DS Cam app, restarting the phone, disabling and enabling push notifications in DS cam on both iPhone and in Surveillance Station with no luck. I've also used canyouseeme. Version 3. Tap on “Settings. I regularly turn the push notification on/off on my iphone and use it as a security alarm in conjunction with the motion detection from the surveillance station. 2. 1 Likes. And if you want to silence all the alarms triggered by the device in special occasions, you can enable Silenced mode. Hello, I am running Blue Iris 5 with 12 cameras. by Revo2Maxx » Wed Jan 26, 2022 1:39 pm. Enable Push Notification for Security Mode. 8 ; FW 5. Open a QR code scanner on your mobile device. Port forwarding: Make sure you've set up port forwarding rules on your router so Jun 30, 2023 · Step 1: Open the Settings page on your iPhone. Jun 28, 2019 · WST16 submitted a new resource:Enabling mobile push system - Mobile push service allows it until know immediately if anything needs your attention. Nov 14, 2020 · Go to the Push Notifications tab. Cameras are sending out push notifications but only four of them have the push sound with them. Jan 5, 2024 · Since doing so, push notifications have disappeared. Video and sound are still recorded, which I can view via the App, or online. Smart features such as PTZ, patrols or lens control allow for Jun 5, 2021 · 2021-06-05 08:37 AM. No problems. Oct 27, 2021 · Reviews. If you have an issue in push message notification, then. I’ve tried restarting my nvr and refreshing the app with no luck. Push service sends notifications to your mobile devices when the system status changes or errors occur. Ensure notification permissions are enabled: Open your device’s settings, navigate to the Apps or Notifications section, and locate the app for which push notifications are not working. tea302 October 27, 2021, 12:21am 1. Smart features such as PTZ, patrols or lens control allow for perfect control of your cameras in real-time, while advanced filters make it easy to pinpoint any specific event from large lists In Notification > Push Service, you can set Surveillance Station to send push notifications. Video-Doorbell, FloodlightCam-2-Pro. Double check the Wi-Fi password of your router. I failed miserably. Same here Oct 17 I think was the date it last worked and I have not updated my iOS. * Restarted my Arlo base hub (but the camera is on wifi, so this probably does nothing) Feb 6, 2019 · Local wireless signal is solid enough. The push notifications for my camera just stopped working and I'm trying to diagnose the issue. 1. Aug 17, 2017. I can look at my IP camera and the IP camera make recordings by movement, that is also working, but I didn't get any push notifications any more, so I don't know that there is Jul 30, 2016 · Push Notifications are not working for Intrusion Detection and Line Crossing Detection it is related only to either FW 5. Still on App Info (tap and hold the Swann Security icon) then select If you're not getting your push notifications,* you may need to change your system settings. In Notification > Push Service, you can set Surveillance Station to send push notifications. Sometimes it shows my actual IP address, but whether it does or not has not allowed me to succeed with push notifications. 3) Push notification by original Reolink App on my Samsung S10 Dec 26, 2023 · The status of the push notification setting is now remembered upon login; Fixed an issue where entering DS cam from the notifications would not allow to leave without forcing the app to close; Fixed issues causing no results by the auto search function (notably on HTC M8) Fixed an issue where the PT wouldn't stop; Minor bug fixes; Version: 2. So whenever I leave may house, I turn the push notification on, and whenever I come back home, I turn the service of. Both audio and motion recordings are in your feed. I submitted a ticket a week ago and have had no response. 8. Mar 6, 2020 · I have tried in vane to configure Push Notifications from my HikVision DS-2DE2A404IW-DE3 without success. I have tried 3 official HikVison Apps (Hik-Connect, iVMS-4500 or ProControl+) without success. Joined: Sat Jun 15, 2019 3:05 pm. 4. Open your Lorex App and login. Enable the toggle next to the Send Notifications for a Wyze Cam and Allow Push Notifications for a Motion Sensor and/or a Contact Sensor. ” c. Download and sign in to the DS cam application on your mobile device, and tap to enable Home Mode. Jan 4, 2013 · If login with my admin account via the DS Cam app on any of my iOS devices and try to enable "push service" the little progress indicator starts spinning, but after a while it just stops and "push service" is still off. I tried activating push notifications to receive alerts from my surveillance station to my Galaxy note 4 with Android 6 and DS Cam latest build. Has anyone fixed this, or what could be the problem ? How come it suddenly stopped Nov 20, 2020 · LV1. The status of the push notification setting is now remembered upon login; Fixed an issue where entering DS cam from the notifications would not allow to leave without forcing the app to close; Fixed issues causing no results by the auto search function (notably on HTC M8) Fixed an issue where the PT wouldn't stop; Minor bug fixes; Version: 2. Jan 24, 2022 · Click on the Pen/Edit icon on the right had side of 'Armed'. I have deleted and reinstalled the app, rebooted and applied lastest iOS, and made sure push notifications are enabled in the app settings and on each camera. I am able to setup push notifications in the app, as long as the logged in user is in the administrator group. Jan 24, 2016 · Everything worked, on my Ipad/Iphone I get push notifications by DS Cam. For systems, tap the switch tab next to Device Notifications to enable or disable For case of Alarm I acitvated Push Notification by DSCam on my Android Samsung S10. For more information, see Verify the notification is enabled . Most things seem to work except I’m not receiving push notifications, even when all settings are put to high. Move each toggle to the right to activate alarm push notifications for each camera. I look into the app and all of the motions, intrusions are being registered and recorded, I. Tap on Notifications. I just got the eufy doorbell, lock, and a flood light installed and running. Step 2: Choose the Notifications option from the Settings menu as shown in the below screenshot. Verify Enable Notifications is toggled on. 0 to get the complete set of features. #1. Peace of mind in your pocket. Feb 13, 2021 · Hi! Come and join us at Synology Community. NOTE: It may take up to 5 minutes before you begin receiving or stop receiving push notifications after a change is made. Open the Lorex app and select the ‘Menu’ or ‘More’ button on the top left corner of the screen. Go to the Rules tab. Wi-Fi Doorbell push notification failing. The phone might be causing it. Before selecting a push notification, make sure your Firefox window is open on your screen. I have tried the following: * Restarted the camera. Select Notification (bottom-left) and make sure it is enabled (top-right). The problem is it stops all notifications - including ones that might be helpful (like camera losing connection). 0: Go to DSM > Control Panel > External Access > QuickConnect. Smart features such as PTZ, patrols or lens control allow for Feb 13, 2021 · For case of Alarm I acitvated Push Notification by DSCam on my Android Samsung S10. I have an older DS416J that works seamlessly (well, it's slow but works) with DS Cam and it issues push alerts (and importantly, it has the mobile detected in the list of devices it can push to). Click on the name of the Device. In Surveillance Station, go to Home Mode > Overview > Geofence to check the current geofence information set on DS cam. 2021-08-02 04:50:35. If you select a push notification* and your browser window is closed or minimized, the window will not automatically open. All functions seem to work properly in the app Feb 13, 2019 · Simultaniously I am not receiving any emails with when an event occurs. Mar 17, 2022 · Quick Links. Same no notification. ( Learn more) DS finder: Install and launch DS finder on your mobile device, and go to General > QuickConnect. Go to the main menu, then Notifications. Email notifications are working. These issues are usually related to the firmware, software, camera placement (not angled right), or even buggy phone apps. I downloaded DSM 4. I am not receiving any push notification on my LG V60 ThinQ Android phone from Turning push notifications off and on again helped for me. If not Jun 14, 2020 · 2 units of DS-2CD2386G2-IU (running 5. Get the Gmail App. It has been a nightmare and I’ve tried everything Technical. Click Send Test Message and see if you have received the test message on DS cam. Furthermore, a mail server must be specified, via which the mails are sent. In SS, open Notifications package, then Push Service tab. Furthermore, the Triggers and Alerts section of the online Checklist provides Dec 19, 2022 · Push notification from DS finder work perfect, but not from DS Cam. Mar 10, 2023 · Hi all - we've been using DS Cam for a couple of years now - all of a sudden we no longer receive push notifications on our phones - android & ios - we've tried a bunch of different things, can't even get the test notification from Survelliance Station to trigger on either device. To enable push notifications to your mobile device from the Lorex App. Click Apply. Jun 28, 2016 · In this image, the external IP address is 0. 131 build 200220) with identical set up were working perfectly sending event notifications to iOS Hik-Connect (using Hik-Connect as Platform Access Mode in Network/Advanced Settings) By selecting 'do not disturb' it lets you select a (single) block of time to not get any notifications. Launch DS finder on your mobile device and sign in to Synology NAS. The app is installed on my phone. Open the main-menu of your Synology Surveillance Station and press notifications. 2 Oct 8, 2023 · From there, select “Notifications” and make sure the toggle next to “Push Notifications” is turned on. Install and sign in to DS cam on your mobile device. To use an email server hosted by Synology: DS Cam Push Notifications. For reference, I'm running BI 5 on windows 11. If you still don't receive the PMN then restore the camera. May 17, 2015 · Hello everyone, i am doing some tests with my hikvision turret model ( ds-2332 ) android phone samsung s5, ivms-4500 version 4. Smart features such as PTZ, patrols, or lens control allow for perfect control of your cameras in real time, while advanced filters make it easy to pinpoint any specific event from the Jul 7, 2014 · Step 2: Set up notifications in Surveillance Station. Also, not able to see the setting for face recognition (put enquiry on another forum) Firmware is up to date (see attached pic) I’m on iPhone XR iOS version 14. Mar 5, 2020 · It was working @ DSM 4. Go to Management > System > Notification > Service to configure the notification types. The EVENT gets updates thought. Check if the device is connected to the internet: Push notifications require an Jul 8, 2020 · Have just purchased and set up my Dome Camera 180. Under your recorder, swipe left and tap on your wired camera. . 1 but still there is no push, neither via iPad or my HTC ONE X. Address must be filled up properly. 3 , 141024 build: 5. 5 and below, or CH Chinese cameras Push Notifications are working fine with Motion Detection, Intrusion Detection and Line Crossing Detection on WR Cameras and FW 5. 3. My Arlo app has stopped sending push notifications to my iPhone. Activate Attach an event snapshot to send a live image of the camera with the push notification. Google Chrome Sep 4, 2022 · Sep 4, 2022. 5. Go to phone settings > Notifications > Allow eufySecurity to enable notification. I am curious to know how first hand users would rate the SS. But you are not getting push notifications for the audio recordings. Check Focus or Do Not Disturb Mode. Select Device. Mozilla Firefox browser. 5. Problem: Push alarm notification does not work reliably . Just a gray bubble with an exclamation mark in it. I am selecting the Detection type under Push Notifications/Schedule, enabling Visitor and or Person and or Any Motion, any combination. You are getting push notifications for the motion recordings. 2. So I phoned the company that sold the DS cam Android. At first I thaught its my phone, then i tried to installed DS Cam on other android phone and ipad. 0, I can confirm that A few of those cameras are set up to notify the surveillance center on motion, which we use Guarding Vision for receiving push notifications. Jul 3, 2018. a. Step 5: Now go back to the Notifications page. Do that within the camera settings, in the app, the same place where the test button is. Check If the App Is to Blame. DS Cam app lets you do this and you can set up the detection settings on a per camera basis in Surveillance Station. Jan 5, 2013 · DS CAM push notification button. You will see the cameras that you have added here with a toggle next to each one. 3) Push notification by original Reolink App on my Samsung S10 DS Cam notifications suddenly have no snapshots. The mobile app DS CAM is not bad but I have not set it for notifications in my case. Now I have a KPN connection, and I didn't change anything further on my Synology. I’ve checked the settings, clicked the boxes, turned off battery optimization and nothing…after seeing all the Dec 25, 2023 · Yes. This will immediately take you to the Alerts and Actions section of Help. Underneath this setting, you have additional options for what will trigger a Notification. I just received an answer to my support ticket. Select “Motion Detected” or “PIR motion detected” and then Click on “Edit Schedule”->”Edit”. #3. Note: The Lorex App device settings differs per Apr 23, 2021 · Notifications have become increasingly unreliable over the last year, and now stopped altogether. 3. Step 4: Select the Always option from the list as shown below. Synology DS cam is the mobile extension of Surveillance Station that allows you to monitor and playback on the go. I'm up to date with BI on server. A place to answer all your Synology questions. Yes something to look at. I have however managed to get email notifications for Intrusion Detection and Line Crossing but I prefer Push Notifications. And so have a lot more people on the forums. 6. The results are "19 Test failed" "Unknown error: Please try again". Typical is 40-60 seconds. 2) email notification of alarm works correctly. Log into Surveillance Station with the Surveillance Station Manager account or one belonging to the administrators group. Configure the Kasa Cam again if you typed in the wrong password. 2 or sign in to Surveillance Station and go to Notification > Push Service and click Managed paired DS cam for DSM 7. Then go to ‘Settings’ and select ‘Notification. When doing your setup, I would personally do a backup at a point where your normally settings are good and working well. ’. Test by setting off the motion detection. 1) Both cameras are detecting motions / alarms correctly and video recordings are started. DS cam makes it possible to monitor and receive alert notifications from all your surveillance cameras set up on a Synology DiskStation. I had DS Cam working with my iPhone where I'd get a Tripwire notification with a snapshot. At times the notifications are coming in several minutes to sometimes hours after the event. All of a sudden two days ago the notifications did not include snapshots. If not, check your mobile notification settings. How to fix motion detection not working. Add the push device as a recipient to desired notifications. Scan the QR code on the computer screen to install DS finder on your mobile device. Make sure Location permission is enabled. But more importantly, the DS cam app, and its push notifications. Restart Your Device. Updated DSM and DS CAM app to latest versions. Click the desired push notifications device. I set this up this weekend, and it’s been working great. And then the snapshots just stopped working. I am receiving email notifications @ DS CAM. Dec 1, 2022 · 2 Dec 2022, 05:12. Jan 3, 2018 · Since a few weeks ago this pretty much stopped working, where the push alerts came through sporadically, not receiving hardly any notifications. On the next screen, you can turn off notifications for individual cameras. I added the fact email was not working, either, yesterday. You may also find some inconsistencies in how the Synology handles events compared to how the Camera sees them. To integrate notifications for DSM and Surveillance Station, please refer to Advanced. The "mobile devices" tab recognizes my phone and the box is checked. Unfortunately there is not. Un-Paired and re-paired iphone to surveillance station. Click the next Pen/Edit icon that appears under the 'Rules' section of the next screen. If your devices is successfully paired, click Set Location to modify the center, radius, and trigger delay of the geofence. Click Notifications. ) Aug 9, 2017 · 3. Problem: Push alarm notification does not work reliably. by thomasross » Fri Nov 04, 2022 11:31 am. Rebooting the camera has not allowed my changes to work either. At some point today I stopped getting any push notifications and if I try toggling the option on my phone, it says operation failed. To enable mobile device notifications: Install and sign in to DS cam on your mobile device. To set up push service for mobile devices: Click Set Up or Pair. Tried to unpair the devices, then pair it again. Before doing this, not even the test button worked. hello @ericall, If the system LED is flashing red, means the Kasa Cam fails to connect to your Wi-Fi network. Surveillance. Click Push Devices. You should then be able to scroll to the bottom of this menu and find the tick boxes for Push Notifications and Email Alerts. 0. Recently, push notifications to my Android phone have stopped working. Step 3: Select the device you want to receive Dec 31, 2016 · AND the push notification triggered by smart event "Intrusion Detection" still doesn't work, even not in Hik-Connect, EZVIZ. Jan 27, 2021 · 2021-01-27 12:16 PM. Feb 18, 2022 · To register for a QuickConnect ID: DSM 6. All push notifications are activated. b. First, when I connect to DScam, it takes forever to log in and connecting, but eventually manages to. DSM 7. Push Service. You should see a notification like this within 1-5 seconds. Consider going to the account tab → App Settings and toggle on running in the background to ensure the phone isn’t interfering with push notifications from this app. DS cam makes it possible to monitor and receive alert notifications from all your surveillance cameras set up on a Synology server. They still show up within the application when you load it, but no longer are pushed to the device (iOS). 7. I am trying EZVIZ as a notification replacement. You must own a Synology NAS or NVR to run this app, and be running the latest Surveillance Station 9. (It started out regarding push notifications to the DS Cam app. I think its on Amcrest end. Notifications are received anywhere from 30 seconds to a full three minutes (!) following the event. enable e-mail notifications and enter your Pushsafer (or alias) e-mail address. Hard reset iPhone (holding home and power) 5. 3) Push notification by original Reolink App on my Samsung S10 Oct 13, 2023 · Here’s how you can check it. May 30, 2019 · I've struggled to get push notifications to work with the Hik Connect App, so much so that I kept giving up and going back to IVMS 4500 just for the live view. The third information is for the address. if you look into the messages tab, you’ll see the alerts,I’m just not getting notified on my iPhone (6+). Jul 27, 2015 · I am trying to set up my new cam and to set up push notifications via DS Cam app. Apr 26, 2024 · About this app. Note: Before enabling push service, please make sure your Synology NAS/NVR can access the Internet using port 8089. If add a device to iVMS-4500 via Hik-Connect the notifications are turned ON, and there is no way to turn them off. If you get it working, please share. I am able to remotely connect to the cameras but…. 1 Like. Do you get the notifications quickly, can you jump right into the app and see the alert, is it user friendly? Apr 26, 2024 · About this app. I can tell this as push notifications work for motion detection. #18. Step 3: Tap on the Show Previews option. How can I set up the following : when not at home: receive push notification through ds cam of advanced event detection (working now) when at home still record advanced event detection so I can skip through the continuous recordings for advanced event (like crossing) events, but stop sending me push notification through ds cam? Feb 22, 2018 · To configure push notifications, open the Amcrest View Pro app and ensure your device is added to the Device Manager. (I tried also IVMS4500 but coudn't realize a good connection via DDNS (mainly also problems with smart events), cloud p2p works but then I can't configure an alarm from such cloud p2p device) Re: Push notifications not working. Ask a question or start a discussion now. Make sure that the notification permissions are enabled for the app. 2: Go to DSM > Control Panel > QuickConnect. Step 1: Tap the top left icon to open the menu and select the " Push Notifications" option located in the menu. By contrast, as you've found out, in the Hik-Connect app, you cannot enable notifications for manually Feb 13, 2021 · For case of Alarm I acitvated Push Notification by DSCam on my Android Samsung S10. Checked iOS notification settings for DS CAM app (everything is turned on). Go to Menu then select Profile. Site Admin. Jun 15, 2019 · Re: Amcrest View Pro Push Notification not working properly. I am thinking about switching my home security system over to Synology SS. I add a device, enter the serial number of the camera, press OK, EZVIZ retrieves the correct camera info, check powered on, press next, press Connected, get The device network is bing configured, Oct 23, 2022 · If also check the phone’s battery optimization options and consider excluding the Wyze App. Ensure that you have the right permission on the smartphone. 1 ( build 20150409 ) Camera version: 5. The BIGGEST drawback of them is that the push notifications DO NOT work. I don't see any reviews in the app store that elude to the notifications not working, which you think would cause someone to complain. org to confirm that my ports are opened properly and they are. From your wired camera's Live View screen, tap the Device Settings icon . The option is not available in the app, if the user is not in an administrator group. Step 2. Jun 2, 2021 · Emails notification work and are fine but it's push that I'm after (as I don't have alerts for emails setup on my phone). 3) Push notification by original Reolink App on my Samsung S10 Here’s how: Launch Surveillance Station. Open the package Notifications within Surveillance Station and navigate to Advanced. Phone settings are correct for push notifications. Hope there is an easy answer to this. 0 , 140714 Sending e-mails by intrusion Works OK. 3) Push notification by original Reolink App on my Samsung S10 Dec 26, 2016 · Here in Australia a 1 x Camera License Pack retails for around A$115 and a 4 x Camera Pack is about A$450. One of the issues that some people can run into is that they are doing things between a good Jul 21, 2022 · Configuring Notifications Settings. Mar 17, 2019 · Hello, two days ago my DVR DS-7104HGHI-F with the last version installed (the one with hik-connect) stopped sending movement push notifications to my devices in all the 4 channels, all this happened suddenly, both on hik-connect app and IVMS-4500, I don't receive any movement detection push notification but I do receive a notification when I Nov 23, 2023 · The status of the push notification setting is now remembered upon login; Fixed an issue where entering DS cam from the notifications would not allow to leave without forcing the app to close; Fixed issues causing no results by the auto search function (notably on HTC M8) Fixed an issue where the PT wouldn't stop; Minor bug fixes; Version: 2. e. That's definitely possible that they've blocked it in some way and yes, it would seem that everyone's notifications would stop working if it were an app issue. Rename the device, if desired, then click Save . I did update the nvr yesterday and the cameras are all up to date. Nov 08, 2021. double checked phone and notifications for BI is turned on. In iVMS-4500, if you manually add a device, you can turn the notications on/off. But i just Cant receive Push alarm to my phone. Nov 7, 2021 · KaiserSose @kaiser_sose. Yeah, it is pretty silly. Thanks Jason. Disable Notification Summary. On Friday though, the push notifications suddenly stopped working. Still no notification. Sometimes (rarely) more. I checked "Enable mobile device notifications" on the settings tab of the notification menu item in Surveillance Station. I recently had to change out my router and that seems to be when the problems started. Tick Enable mobile device notifications. I've tried deleting phone app and reinstalling. Step 2: In the push notifications menu, tap the " Configuration" tab. . I'm testing DS Cam push notifications with one of my cameras and I'm underwhelmed--to say the least. Tried to restart the Surveillance service, only work for couple hours, then the Apr 5, 2023 · Navigate to the Account tab -> Notifications tab. The video indicator doesn't even show on the app icon. The test emails come trough imediately. I haven't enabled this and am not sure how, but that is where you would do it. Enable e-mail notifications by ticking the tickbox in the Email session. I finally figured out the bug tonight so I'm passing this on: It's obvious on initial setup that you have to enable "message push notifications" in the settings menu. vg on mt ud ap lu vx ng xr sh